USE OUR PLATFORM TO ENSURE
TOP CUSTOMER SERVICE

Support teams require the right software to help customers. They also often lack the required skills and service staff. Our integrated approach provides you with everything you need from a single source: productive tools, know-how and quick access to manpower to push your customer service to the next level.

SOFTWARE

Transform the service quality of your in-house team with zezaro biz. This affordable solution provides a range of useful features.

AI

Automate your service processes with artificial intelligence. Our basic software features a highly effective AI module.

SERVICES

Benefit from zezaro Services on demand. As an outsourcing partner, we can partially or completely take over support for you.

INCREASE CUSTOMER LOYALTY WITH ZEZARO.
SERVICE PROVIDERS BENEFIT AS PARTNERS

CUSTOMER SERVICE 4.0

zezaro is the modern 360° customer service platform. Use our smart software to increase the productivity of your team. zezaro Services take care of all your customer service needs around the clock. We support you with professional know-how.

Explanatory film >


CHANNELS AND SYSTEMS UNITED

zezaro biz merges all your customer service activities into one central system. The agent client enables quick and simple work. It contains all the key information required to quickly answer customer queries.

Software tour >


INTELLIGENT AUTOMATION

The integrated AI automatically processes written requests and is extremely effective. It works semantically to achieve the perfect results with minimal effort required.

Automation >


SERVICE TEAMS ON STANDBY

zezaro Services provide individual customer support. Our international teams of experienced project managers and agents can help you with any task. The system allows you to keep constant track of all activities.

Services >


INDIVIDUAL SUPPORT

We provide you with individual support so that your in-house team can always provide the best possible services. Simply book the appropriate module and we will provide the coding, training, or advice. We will soon also be offering tutorial videos.

Support >


GREAT CONDITIONS, FLEXIBLE USE

Our platform is the perfect solution for every company. The affordable software can be purchased on a monthly basis. Our services and support are available on demand and are completely transparent.

Price overview >


PARTNERSHIP WITH SERVICE PROVIDERS

We offer two partner tariffs: Software partners can benefit from the flexible team licence with 24/7 support. Service partners also receive lucrative new projects.

Partner program >

Companies of all sizes rely on us for their customer service:

THE ZEZARO PLATFORM:
EVERYTHING FROM ONE SOURCE


WHY
ZEZARO BIZ

WHY
ZEZARO SERVICES

KEY FEATURES
 
All-in-one SME solution for simple and personal customer support
 
High level of automation provided by the integrated AI and smart features
 
Our team adapts to your individual needs, and provides quick support.
 
Securely manage and archive customer data
 
Premium support for a guaranteed fixed fee
 
Affordable monthly price without any long commitments
 
Benefit from extensive know-how

KEY FEATURES
Use and manage professional support services as required via the platform
Personal project manager with a highly qualified agent team
 
Complete transparency for all activities
 
zezaro becomes an extension of your in-house team
 
Certified top service quality
 
Flexible allocation of workload and tasks
 
Select how you are billed – processes or agents

WHY
ZEZARO BIZ

KEY FEATURES
 
All-in-one SME solution for simple and personal customer support
 
High level of automation provided by the integrated AI and smart features
 
Our team adapts to your individual needs, and provides quick support.
 
Securely manage and archive customer data
 
Premium support for a guaranteed fixed fee
 
Affordable monthly price without any long commitments
 
Benefit from extensive know-how

WHY
ZEZARO SERVICES

KEY FEATURES
Use and manage professional support services as required via the platform
Personal project manager with a highly qualified agent team
 
Complete transparency for all activities
 
zezaro becomes an extension of your in-house team
 
Certified top service quality
 
Flexible allocation of workload and tasks
 
Select how you are billed – processes or agents